Service status
This page shows the status of each platform component and its availability over the last ninety days. If you are hitting a problem that does not appear here, it is most likely your connection or browser — and support can help.
All systems operational
There are no declared incidents on any platform component right now.
This page updates whenever any component changes state.
Components
Each component is monitored separately, because live streaming failing does not mean checkout is failing.
- Operational
Website
Browsing, search, course pages and account dashboards.
Depends on: Edge delivery network
90-day availability99.90%90 days agoToday - Operational
Payments
Checkout, the card, Apple Pay and Google Pay gateways, and invoicing.
Depends on: Licensed payment provider
90-day availability99.89%90 days agoToday - Operational
Video
Recorded lesson playback, signed URLs, and teacher uploads.
Depends on: Video streaming provider
90-day availability99.86%90 days agoToday - Operational
Live streaming
Live sessions, chat rooms, and the recording published afterwards.
Depends on: Live meeting provider
90-day availability99.83%90 days agoToday - Operational
Notifications
In-account notifications, email, and WhatsApp messages.
Depends on: Email and messaging providers
90-day availability99.81%90 days agoToday
What the colours mean
- OperationalA day with no recorded incidents.
- Degraded performanceSlowness or partial request failures without a full stop.
- OutageThe component was down or unusable for part of the day.
The availability figures shown here are a fixed pre-launch presentation model, not a live measurement. They are replaced by real monitoring data once the page is connected to the observability stack.
Incident history
Every incident is documented here with detection time, resolution time and root cause.
No incidents recorded
No declared incident has occurred since this page went up. When one does, it will appear here with a full timeline — and it will not be deleted once resolved.
Want to be notified about incidents?
Automatic status alerts arrive when this page is wired to real monitoring. Until then we announce major incidents through in-account notifications and email.